Hawaiian Telcom, Inc., is the incumbent local exchange carrier (ILEC) or dominant local telephone company, serving the state of Hawaii. Contact Hawaiian Telcom customer service. The customer service representative I spoke with today was very unfriendly and accused me of being dishonest. SPECIFIED DATE, I RETURNED HOME AND OF COURSE THE PHONE WAS NOT ON.I COULD GO ON 77 Hawaiian Telcom reviews. First, this company is not locally owned. © 2004-2021 ComplaintsBoard.com. HI PUC URL: ... Broadband for the Big Island of Hawaii. Nothing after a week. Obiviously, nothing is farther from the truth! IT HAS BEEN CONTINOUS ERRORS. I will leave another review should I hear from them. Compare speeds, prices, coverage and 2 verified reviews for the best internet service providers in Honolulu: Spectrum, Hawaiian Telcom, and HughesNet. Hawaiian Airlines, Hawaii's largest and longest-serving airline, offers non-stop service to Hawaii from the U.S. mainland and international destinations. SENCE HAWAIIAN TELCOM BECAME THE TELEPHONE COMPANY IN MY AREA OCEANVIEW HAWAII 77 Hawaiian Telcom reviews. FREE HD channels, super-fast internet speeds, and unlimited phone service. A free inside look at company reviews and salaries posted anonymously by employees. We have been disappointed with Hawaiian Telcom. Get ratings, pricing, and performance for all the latest models based on the features you care about. Vertical farming is the practice of growing produce on shelves housed within a … Back to cable..next step filing complaints with the BBB! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. You can also find Hawaiian Telcom in and many others. This amount of speed will take care of any and all of your internet needs. We went with the cable company instead. Based on similar personal experience, I can confirm that Hawaiian Telcom still doesn't have their act together and continues to demonstrate gross neglect regarding their billing issues in my opinion. Attempted the following methods, none of which has worked so far: Otherwise, one should assume I never heard back and my issue was not resolved. Serving Kau, Puna, Kohala, Hamakua, Kona, Hilo. When it comes to value, Hawaiian Telcom has better prices. I never questioned it because condos often times come with extras. Hawaiian Telcom did not receive our internet business when we moved because the Hawaiian Telcom guys couldn't figure it out and didn't keep their appointment to send out a technician to fix the problem. On the website chat: no response and timed out, so answered the question about what my issue was. telMAX is committed to using fibre optic technology end to end from the internet peering point to the home installed optical modem, ensuring future proof connectivity for Durham Region. AT&T — Best Customer Service consistently tops the charts for how it interacts with its customers: The company won J.D. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. Hawaiian Telcom is a very busy company, in my experience, the management cared far more about quantity than quality. Here's what happened. I have spent countless hours waiting in the cue, being bounced around from one department to another and being promised resolve. Hawaiian Telcom - 1177 Bishop St, Honolulu, Hawaii 96813 - Rated 2.8 based on 128 Reviews "I’m really surprised at poor reviews. A free inside look at company reviews and salaries posted anonymously by employees. BBB reports on known marketplace practices. BBB Business Profiles generally cover a three-year reporting period. So I also disregarded the following 2 invoices. I have had internet and phone service for many years solely through Hawaiian Telcom, so cannot compare with other service providers. I discovered that the HI Public Utilities Commission (PUC) is probing Hawaiian Telcom in 2007 and this could result in penalties or fines levied by state regulators. Not surprised either, after having read all the negative reviews on Yelp. Hawaiian Telcom provides a wide range of consumer, business, wholesale communications and technology services. I would strongly suggest that if you have the opportunity to do business with a company other than Hawaiian Telcom you do so and fast! You can call Hawaiian Telcom at (808) 643-3456 phone number, fill out a contact form on their website www.hawaiiantel.com, or write a letter to 1177 Bishop Street, Honolulu, Hawaii, 96813, United States. Do not call this number people! I can't speak to the quality of service from Hawaiian Telcom but you can read reviews here: Review of Hawaiian Telcom | DSLReports.com, ISP Information If Hawaiian Telcom offered DSL in my neighborhood, I would switch since it is significantly cheaper than what Oceanic charges. I only had a Hawaiian Telcom home phone account. See reviews, photos, directions, phone numbers and more for Hawaiian Telcom locations in Kauai, HI. News. HT Internet SafeGuard is advanced, easy-to… Called once again and this time chose the option of having a customer service agent call me instead. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. SHE IS THE ONE THAT CORREDTED PROBLEMS IN THE PAST. If you've got issues with Hawaiian Telcom, I'd recommend letting the PUC know. No one tests telecom services like we do. But guess what? http://www.hawaii.bbb.org/complaint.html. Hawaiian Telcom Directory Vivial is the official publisher of the Hawaiian Telcom Directory. Sent an email to provide my contact information. When it comes to technical support, Hawaiian Telcom is pretty shitty - if there is a major outage you will never reach them, whereas with Spectrum you will at least get some outsourced dude if it happens in the middle of the night. Your best chance of finding Hawaiian Telcom service is in Hawaii, their largest coverage area. Every month at the dinner hour Hawaiian Telcom calls us to tel l us we haven't paid our bill. Terrible service... On June 13, 2008, Hawaiiantel.net 'upgraded' their email system. Hawaiian Telcom Outage in Honolulu, Hawaii Last Updated 2 minutes ago: Hawaiian Telcom, Inc., is a local telephone company, serving the state of Hawaii. We have been disappointed with Hawaiian Telcom. Last time I called Hawaiian Telcom, they told me that I will get a refund check amount of $20.57, however I still didn't get from them yet!. HONOLULU – The state Department of Commerce and Consumer Affairs (DCCA) Cable Television Division (CATV) conditionally approved the transfer of control of Hawaiian Telcom Services Company, Inc.’s (HTSC) Oahu cable franchise at the parent company level from Cincinnati Bell Inc. (Cincinnati Bell) to Red Fiber Parent LLC (Red Fiber). Hawaiian Telcom offers internet service within the state of Hawaii. Hawaii Dialogix Telecom (HDT) is a privately held internet service provider and licensed facilities-based competitive local exchange carrier (CLEC) headquartered in Honolulu, Hawaii. First, this company is not locally owned. 200mbps looked awesome since we had basic speed for a long time. Use Hosted Unified Communications to improve efficiency and speed of coordinating conference calls using real-time presence of contacts and use of collaboration rooms with file sharing capabilities. We provide print and digital advertising on Oahu and all of the Hawaiian Islands. Needless to say this has been extremely frustrating. Gather copies of all necessary documentation. I HAVE CALLED AND LEFT MESSAGES AND EMAILED SEVERAL After three working days, no services at all. Hawaiian Telcom Internet service is known to be one of the best services, especially when it comes to the reliability and speed of the internet connection that allows the customers to stream high-quality videos without obstruction and also downloads large files within seconds.. Get the best online protection in the world from this award-winning Internet security suite powered by F-Secure. I moved into my rental apartment 2.5 years ago and from that day on I had cable TV and Internet. 3. Olelo community media » tv schedule. Cincinnati DSL internet from your R6300 as a business VoIP and IP- naturally still has to had internet connection problems - Amare Beach Resort enhanced custom calling features, 192. This business is in an industry that may require professional licensing, bonding or registration. 1 Hawaiian Telcom reviews. As the name suggests, Hawaiian Telcom is the state’s local provider of internet, television, and home phone service. Over the last two decades our mission has evolved dramatically. PREVIOUSLY WHEN I PUT PHONE ON VACATION PLAN THEY HAD THE WRONG They should not even be in business. I have had Hawaiian Telcom DSL since arriving here in 2005. Okay, didn't expect any followup from that and sure enough, didn't get any. I'm done with Hawaii Telcom. HI BBB URL: It's simply a robot response. WHEN I CALLED IN ADVANCE BY 2 WEEKS AND ASKED TELCOM TO TURN ON MY PHONE FROM VACATION ON A 1 month free Premier Value Bundle limited time offer for new Hawaiian Telcom subscribers. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. After that, I called for return label, but I decided to dropped off Hawaiian Telcom's equipments at downtown address: **** ****** ******* ********, on Friday, July 31, 2020. Cut the slow land-line and get as much speed as you need. Received a confirmation email back saying I'll get a response within 2 business days. HT My Account gives you easy and fast access to your Hawaiian Telcom My Account portal, allowing you to manage billing and account information, as well as view support ticket status. Hawaiian telcom 74 photos & 628 reviews internet service. Review the Hawaiian Telcom Internet Kokua Program application form and check to see if you are eligible to receive benefits. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. I CANNOT 5. I'd like to personally apologize for this experience and offer assistance. WHEN I CONTACTED TELCOM ABOUT MY LONG DISTANCE PHONE BILL APROX 8 TIMES THAT THEY WERE CHARGING ME 12 PER MINUTE ON LONG DISTANCE The customer service representative, after many questions, told me that I currently shouldn't have any Internet because I'm not being charged for it. http://www.hawaii.gov/budget/puc/pucformscomplaintspage.htm No surprises there. We recently switched from Spectrum to Hawaiian Tel, it's less expensive and we have better wi-fi coverage throughout the house. Mr. John Komeiji, Chief Administrative Officer. BroadbandNow is supported by commissions from some of the providers listed on our site. Hawaii used to be plagued by slow internet, but thanks to Hawaiian Telecom Internet (along with other local internet service providers) that is finally changing.Up until recently, the big problem with the state's broadband was that the existing network infrastructure was simply too old and too congested. In 2005, Hawaiian Telcom Holdco, Inc., was formed by The Carlyle Group, following its purchase of the Hawaiian Telecom Inc. assets of Verizon Communications. You can also find Hawaiian Telcom in and many others. Its parent company is ********** ****, and I understand it will change hands again this year, if not already. I just moved to to a new address and try to use the same number with DSL internet. BroadbandNow is supported by commissions from some of the providers listed on our site. The story never changes. During Hawaiian Tel, we had the basic 11mbps but I had no problems playing online mmorpgs. We have been disappointed with Hawaiian Telcom. Note: This application will only work with Hawaiian Telcom Business Voice services. BBB is here to help. Hawaiian Telcom did not receive our internet business when we moved because the Hawaiian Telcom guys couldn't figure it out and didn't keep their appointment to send out a technician to fix the problem. HT Internet … Today I received another one and this time it says that they will disconnect my account if I don't pay and send a collection agency. Called the customer service number on my statement, ********. They didn't respond. REFERAL NUMBER, I CALLED ABOUT THIS 4 TIMES BEFORE IT WAS CORRECTED. I am so sick of this company. . Terms of CATV’s approval include securing […] FOR SOME TIME ABOUT THE UNPROFESSIONALISM OF TELCOM. 6. A free inside look at company reviews and salaries posted anonymously by employees. It is a DSL provider, which means they deliver service through your traditional phone lines. About Hawaiian Telcom Internet Service Provider. GET A RESPONCE, I ASKED IF SHE WORKS THERE STILL AND WAS TOL SHE DOES. As a matter of policy, BBB does not endorse any product, service or business. After 2 hours the call disconnected, possibly because I decided to call from my cell so I don't have to sit by the phone all day. So now they suddenly want me to pay for their mistake (which I wasn't even aware of nor signed up in the first place). The classic bate and switch, overcharge scam! Hawaiian telcom tv & movies | tv schedule. First, this company is not locally owned. Hawaii radio & television guide. Hawaiian Telcom Outage in Hilo, Hawaii County, Hawaii Last Updated 49 seconds ago: Hawaiian Telcom, Inc., is a local telephone company, serving the state of Hawaii. This provider's high speed Fiber connection offers up to 1000 Mbps download speed. Please enter your Hawaiiantel.net email address or your My Account username along with your password to log in. All rights reserved. Got the response "Your survey has been submitted" Survey?! We went with the cable company instead. We can help your business reach consumers in your local community or throughout the state. 4. Hawaiian Telcom | 6,549 followers on LinkedIn. Get the best online protection in the world from this award winning Internet security suite powered by F-Secure. Hawaiian Telcom also offered local non-profit organizations and government agencies free air time on our TV service for their Public Service Announcements. Hawaiian Telcom is available Parametric Search Tool Full Regular gas is Hawaiian Telcom - Reviews Cincinnati Bell 50 Mbps 5G option on the or slow internet. HT Internet SafeGuard from Hawaiian Telcom protects your devices from online threats like viruses and other malware so you can complete a shopping purchase, bank online and browse the web safely.